APA (7. basım) Alıntı

Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.

Chicago Style (17. basım) Atıf

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.

MLA (9th ed.) Atıf

Lovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.