Greenberg, P. (2001). CRM at the speed of light: Capturing and keeping customers in internet real time. TMH.
Chicago Style (17th ed.) CitationGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. New delhi: TMH, 2001.
MLA (9th ed.) CitationGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. TMH, 2001.
Warning: These citations may not always be 100% accurate.