Greenberg, P. (2001). CRM at the speed of light: Capturing and keeping customers in internet real time. TMH.
Dyfyniad Arddull ChicagoGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. New delhi: TMH, 2001.
Dyfyniad MLAGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. TMH, 2001.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.