Greenberg, P. (2001). CRM at the speed of light: Capturing and keeping customers in internet real time. TMH.
Chicago Style (17th ed.) CitationGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. New delhi: TMH, 2001.
ציטוט MLAGreenberg, Paul. CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time. TMH, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.