APA (7. basım) Alıntı

Tucker, R. (2000). Customer service for the new millennium. East west Books.

Chicago Style (17. basım) Atıf

Tucker, Robert. Customer Service for the New Millennium. Chennai: East west Books, 2000.

MLA (9th ed.) Atıf

Tucker, Robert. Customer Service for the New Millennium. East west Books, 2000.