Verma, N. (2009). Business process management: Profiting from process. Global India Publications Pvt. Ltd.
Style de citation Chicago (17e éd.)Verma, Naresh. Business Process Management: Profiting from Process. New Delhi: Global India Publications Pvt. Ltd, 2009.
Style de citation MLA (9e éd.)Verma, Naresh. Business Process Management: Profiting from Process. Global India Publications Pvt. Ltd, 2009.
Attention : ces citations peuvent ne pas être correctes à 100%.