Verma, N. (2009). Business process management: Profiting from process. Global India Publications Pvt. Ltd.
Citazione stile Chigago Style (17a edizione)Verma, Naresh. Business Process Management: Profiting from Process. New Delhi: Global India Publications Pvt. Ltd, 2009.
Citatione MLA (9a ed.)Verma, Naresh. Business Process Management: Profiting from Process. Global India Publications Pvt. Ltd, 2009.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.