Verma, N. (2009). Business process management: Profiting from process. Global India Publications Pvt. Ltd.
芝加哥风格引文Verma, Naresh. Business Process Management: Profiting from Process. New Delhi: Global India Publications Pvt. Ltd, 2009.
MLA引文Verma, Naresh. Business Process Management: Profiting from Process. Global India Publications Pvt. Ltd, 2009.
警告：这些引文格式不一定是100％准确.