Cita APA (7th ed.)

Suresh, K. (2003). Business process outsourcing: Concepts and cases Vol I. ICFAI.

Cita Chicago (17th ed.)

Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. Hyderabad: ICFAI, 2003.

Cita MLA (9th ed.)

Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. ICFAI, 2003.