Suresh, K. (2003). Business process outsourcing: Concepts and cases Vol I. ICFAI.
Chicagoスタイル(17版)引用形式Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. Hyderabad: ICFAI, 2003.
MLA(9版)引用形式Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. ICFAI, 2003.
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