Hiebeler, R. (1998). Best Practices: Building your business with customer - focused solutions. Simon & Schuster.
Chicago (17e ed.) BronvermeldingHiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
MLA (9e ed.) BronvermeldingHiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
Let op: Deze citaties zijn niet altijd 100% accuraat.