Hiebeler, R. (1998). Best Practices: Building your business with customer - focused solutions. Simon & Schuster.
Dyfyniad Arddull ChicagoHiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
Dyfyniad MLAHiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.