Hiebeler, R. (1998). Best Practices: Building your business with customer - focused solutions. Simon & Schuster.
Chicagoスタイル(17版)引用形式Hiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
MLA(9版)引用形式Hiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.
警告: この引用は必ずしも正確ではありません.