APA citiranje

Hiebeler, R. (1998). Best Practices: Building your business with customer - focused solutions. Simon & Schuster.

Chicago Style (17th ed.) Citation

Hiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.

MLA citiranje

Hiebeler, Robert. Best Practices: Building Your Business with Customer - Focused Solutions. Simon & Schuster, 1998.