Kaplan, R. S. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Style de citation Chicago (17e éd.)Kaplan, Robert S. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996.
Style de citation MLA (9e éd.)Kaplan, Robert S. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
Attention : ces citations peuvent ne pas être correctes à 100%.