Kaplan, R. S. (1996). The balanced scorecard: Translating strategy into action. Harvard Business School Press.
Chicago-referens (17:e uppl.)Kaplan, Robert S. The Balanced Scorecard: Translating Strategy into Action. Boston: Harvard Business School Press, 1996.
MLA-referens (9:e uppl.)Kaplan, Robert S. The Balanced Scorecard: Translating Strategy into Action. Harvard Business School Press, 1996.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.