Cita APA (7a ed.)

Dalela, S. (1997). ISO 9000: A manual for total Quality management. S. Chand.

Cita Chicago Style (17a ed.)

Dalela, Suresh. ISO 9000: A Manual for Total Quality Management. New Delhi: S. Chand, 1997.

Cita MLA (9a ed.)

Dalela, Suresh. ISO 9000: A Manual for Total Quality Management. S. Chand, 1997.