APA引文

Tschohl, J. (1997). Achieving excellence through customer service. Jaico.

Chicago Style (17th ed.) Citation

Tschohl, John. Achieving Excellence Through Customer Service. Bombay: Jaico, 1997.

MLA引文

Tschohl, John. Achieving Excellence Through Customer Service. Jaico, 1997.

警告：這些引文格式不一定是100％准確.