APA (7. basım) Alıntı

CRACH,BILL. (1994). FIVE PILLERS OF TQM. Truman Talley Books publication.

Chicago Style (17. basım) Atıf

CRACH,BILL. FIVE PILLERS OF TQM. New York: Truman Talley Books publication, 1994.

MLA (9th ed.) Atıf

CRACH,BILL. FIVE PILLERS OF TQM. Truman Talley Books publication, 1994.