Evans, J. (2000). Total quality: Management,organization & strategy (2nd.). South-Western Publ & Thomson Asia pvt.ltd.
Dyfyniad Arddull ChicagoEvans, James. Total Quality: Management,organization & Strategy. 2nd. Singapore: South-Western Publ & Thomson Asia pvt.ltd, 2000.
Dyfyniad MLAEvans, James. Total Quality: Management,organization & Strategy. 2nd. South-Western Publ & Thomson Asia pvt.ltd, 2000.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.