Evans, J. (2000). Total quality: Management,organization & strategy (2nd.). South-Western Publ & Thomson Asia pvt.ltd.
Style de citation Chicago (17e éd.)Evans, James. Total Quality: Management,organization & Strategy. 2nd. Singapore: South-Western Publ & Thomson Asia pvt.ltd, 2000.
Style de citation MLA (9e éd.)Evans, James. Total Quality: Management,organization & Strategy. 2nd. South-Western Publ & Thomson Asia pvt.ltd, 2000.
Attention : ces citations peuvent ne pas être correctes à 100%.