APA (7 वां संस्करण) प्रशस्ति पत्र

Evans, J. (2000). Total quality: Management,organization & strategy (2nd.). South-Western Publ & Thomson Asia pvt.ltd.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Evans, James. Total Quality: Management,organization & Strategy. 2nd. Singapore: South-Western Publ & Thomson Asia pvt.ltd, 2000.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Evans, James. Total Quality: Management,organization & Strategy. 2nd. South-Western Publ & Thomson Asia pvt.ltd, 2000.