Evans, J. (2000). Total quality: Management,organization & strategy (2nd.). South-Western Publ & Thomson Asia pvt.ltd.
Chicago (17e ed.) BronvermeldingEvans, James. Total Quality: Management,organization & Strategy. 2nd. Singapore: South-Western Publ & Thomson Asia pvt.ltd, 2000.
MLA (9e ed.) BronvermeldingEvans, James. Total Quality: Management,organization & Strategy. 2nd. South-Western Publ & Thomson Asia pvt.ltd, 2000.
Let op: Deze citaties zijn niet altijd 100% accuraat.