Cita APA (7th ed.)

Prasad, B. (2007). Customer-centric busineess model. ICFAI University Press.

Cita Chicago (17th ed.)

Prasad, B.V. Customer-centric Busineess Model. Hyderabad: ICFAI University Press, 2007.

Cita MLA (9th ed.)

Prasad, B.V. Customer-centric Busineess Model. ICFAI University Press, 2007.