Cita APA (7th ed.)

Gill, P. (2007). Business process outsourcing and call centre. Srishti Book Distributor.

Cita Chicago (17th ed.)

Gill, Priya. Business Process Outsourcing and Call Centre. New Delhi: Srishti Book Distributor, 2007.

Cita MLA (9th ed.)

Gill, Priya. Business Process Outsourcing and Call Centre. Srishti Book Distributor, 2007.