Gill, P. (2007). Business process outsourcing and call centre. Srishti Book Distributor.
Dyfyniad Arddull ChicagoGill, Priya. Business Process Outsourcing and Call Centre. New Delhi: Srishti Book Distributor, 2007.
Dyfyniad MLAGill, Priya. Business Process Outsourcing and Call Centre. Srishti Book Distributor, 2007.
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