Gill, P. (2007). Business process outsourcing and call centre. Srishti Book Distributor.
Cita Chicago Style (17a ed.)Gill, Priya. Business Process Outsourcing and Call Centre. New Delhi: Srishti Book Distributor, 2007.
Cita MLA (9a ed.)Gill, Priya. Business Process Outsourcing and Call Centre. Srishti Book Distributor, 2007.
Precaución: Estas citas no son 100% exactas.