Gill, P. (2007). Business process outsourcing and call centre. Srishti Book Distributor.
Chicago (17e ed.) BronvermeldingGill, Priya. Business Process Outsourcing and Call Centre. New Delhi: Srishti Book Distributor, 2007.
MLA (9e ed.) BronvermeldingGill, Priya. Business Process Outsourcing and Call Centre. Srishti Book Distributor, 2007.
Let op: Deze citaties zijn niet altijd 100% accuraat.