Gill, P. (2007). Business process outsourcing and call centre. Srishti Book Distributor.
芝加哥风格引文Gill, Priya. Business Process Outsourcing and Call Centre. New Delhi: Srishti Book Distributor, 2007.
MLA引文Gill, Priya. Business Process Outsourcing and Call Centre. Srishti Book Distributor, 2007.
警告：这些引文格式不一定是100％准确.