Cita APA (7a ed.)

Bailey, K. (1997). Cuswtomer service for Dummies. Comdex.

Cita Chicago Style (17a ed.)

Bailey, Keith. Cuswtomer Service for Dummies. New Delhi: Comdex, 1997.

Cita MLA (9a ed.)

Bailey, Keith. Cuswtomer Service for Dummies. Comdex, 1997.