Bailey, K. (1997). Cuswtomer service for Dummies. Comdex.
Citación estilo ChicagoBailey, Keith. Cuswtomer Service for Dummies. New Delhi: Comdex, 1997.
Cita MLABailey, Keith. Cuswtomer Service for Dummies. Comdex, 1997.
Warning: These citations may not always be 100% accurate.