Payne, A. (1995). The essence of services marketing. Prentice hall of india.
Citación estilo ChicagoPayne, Adrian. The Essence of Services Marketing. New delhi: Prentice hall of india, 1995.
Cita MLAPayne, Adrian. The Essence of Services Marketing. Prentice hall of india, 1995.
Warning: These citations may not always be 100% accurate.