Mandal, S. (2013). Total Quality Management: Principles & Practice. Vikas Publishing House.
Chicago-čujuhus (17. p.)Mandal, S.K. Total Quality Management: Principles & Practice. Noida: Vikas Publishing House, 2013.
MLA-čujuhus (9. p.)Mandal, S.K. Total Quality Management: Principles & Practice. Vikas Publishing House, 2013.
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