APA aipamena

Lovelock, C. (2011). Services Marketing: People, technology, Strategy. Pearson.

Chicago Style aipamena

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. New Delhi: Pearson, 2011.

MLA aipamena

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. Pearson, 2011.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.