APA-ийн эшлэл(7 дахь хэвлэлт)

Lovelock, C. (2011). Services Marketing: People, technology, Strategy. Pearson.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. New Delhi: Pearson, 2011.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. Pearson, 2011.