Frailey, L. (1982). Handbook of business letters (2nd.). Super book house.
Cita Chicago (17th ed.)Frailey, L. Handbook of Business Letters. 2nd. Bombay: Super book house, 1982.
Cita MLA (9th ed.)Frailey, L. Handbook of Business Letters. 2nd. Super book house, 1982.
Atenció: Aquestes cites poden no estar 100% correctes.