APA (7. basım) Alıntı

ZETHAMAL, V. A. (2011). SERVICE MARKETING (5TH.). TMH.

Chicago Style (17. basım) Atıf

ZETHAMAL, VALARIE A. SERVICE MARKETING. 5TH. DELHI: TMH, 2011.

MLA (9th ed.) Atıf

ZETHAMAL, VALARIE A. SERVICE MARKETING. 5TH. TMH, 2011.