Mahajan Guatam. (2011). Total Customer Value management. Response Books.
Lua i Stíl Chicago (17ú heag.)Mahajan Guatam. Total Customer Value Management. Delhi: Response Books, 2011.
Lua MLA (9ú heag.)Mahajan Guatam. Total Customer Value Management. Response Books, 2011.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.