Mahajan Guatam. (2011). Total Customer Value management. Response Books.
Chicagoスタイル(17版)引用形式Mahajan Guatam. Total Customer Value Management. Delhi: Response Books, 2011.
MLA(9版)引用形式Mahajan Guatam. Total Customer Value Management. Response Books, 2011.
警告: この引用は必ずしも正確ではありません.