Mahajan Guatam. (2011). Total Customer Value management. Response Books.
Chicago-čujuhus (17. p.)Mahajan Guatam. Total Customer Value Management. Delhi: Response Books, 2011.
MLA-čujuhus (9. p.)Mahajan Guatam. Total Customer Value Management. Response Books, 2011.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.