APA (7. basım) Alıntı

Mahajan Guatam. (2011). Total Customer Value management. Response Books.

Chicago Style (17. basım) Atıf

Mahajan Guatam. Total Customer Value Management. Delhi: Response Books, 2011.

MLA (9th ed.) Atıf

Mahajan Guatam. Total Customer Value Management. Response Books, 2011.