Wilson, C. (1999). Profitable customers (2nd.). Kogan Page.
Chicago Style (17th ed.) CitationWilson, Charles. Profitable Customers. 2nd. New Delhi: Kogan Page, 1999.
MLA引文Wilson, Charles. Profitable Customers. 2nd. Kogan Page, 1999.
警告:這些引文格式不一定是100%准確.