APA引文

Wilson, C. (1999). Profitable customers (2nd.). Kogan Page.

芝加哥风格引文

Wilson, Charles. Profitable Customers. 2nd. New Delhi: Kogan Page, 1999.

MLA引文

Wilson, Charles. Profitable Customers. 2nd. Kogan Page, 1999.

警告：这些引文格式不一定是100％准确.