APA-Zitierstil (7. Ausg.)

Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.

Chicago-Zitierstil (17. Ausg.)

Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.

MLA-Zitierstil (9. Ausg.)

Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.