Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.
Citación estilo ChicagoBalaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.
Cita MLABalaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.
Warning: These citations may not always be 100% accurate.