Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.
Chicago-čujuhus (17. p.)Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.
MLA-čujuhus (9. p.)Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.