APA (7. basım) Alıntı

Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.

Chicago Style (17. basım) Atıf

Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.

MLA (9th ed.) Atıf

Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.