Balaji, B. (2006). Services marketing and management. S. Chand.
Dyfyniad Arddull ChicagoBalaji, B. Services Marketing and Management. New Delhi: S. Chand, 2006.
Dyfyniad MLABalaji, B. Services Marketing and Management. S. Chand, 2006.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.