Balaji, B. (2006). Services marketing and management. S. Chand.
Chicagoスタイル(17版)引用形式Balaji, B. Services Marketing and Management. New Delhi: S. Chand, 2006.
MLA(9版)引用形式Balaji, B. Services Marketing and Management. S. Chand, 2006.
警告: この引用は必ずしも正確ではありません.