Cita APA

Besterfield, D. (2005). Total quality management (3rd.). PHI.

Citación estilo Chicago

Besterfield, DaleH. Total Quality Management. 3rd. New Delhi: PHI, 2005.

Cita MLA

Besterfield, DaleH. Total Quality Management. 3rd. PHI, 2005.

Warning: These citations may not always be 100% accurate.